Our Quality Commitment
...IT'S NOT JUST A PHRASE.
Our quality commitment is based on three core tenants;
1. That ur jewellery is produced to the highest quality standard, right here in studio in Sydney, Australia.
2. That we use the highest quality Sterling Silver & Gold, cast right here in Sydney from Australia's largest & most respected casting house.
3. That if there are any issues with your CHD piece when you receive it or the piece develops issues that you are not happy with, we will repair or remake the piece free of charge.
You'll never leave Crooked Howlet Designs with a piece that you are not 100% happy with. We'll remake, repair or refund if need be.
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Our Quality Commitment, does not suggest that we are infallible. Although our process of production and Quality Check is of the highest standard, we are human and errors can and will occur.
Our commitment is felt in the stage of resolving these issues, with no resistance. Quote us on this, anytime you feel that an issue is not being handled in a manner in which you feel speaks to our Quality Commitment.