Express Shipping Australia-Wide, $5 Flat Rate.
If you know anyone with a small business in Australia, they will explain the frustration of increasing shipping costs post COVID. We have done our best over the past two years to absorb these costs, however unfortunately we do need just tack on a small $5 EXPRESS shipping fee. We appreciate your understanding.
Free Shipping On All International Orders Over AUD$400
Under AUD$400, there will be a AUD$20 Flat Rate - which will be for AusPost Express!
Why we charge AUD$20 for shipping?
After the production time, the last thing we want is our customers to endure another 12 days of shipping. So we really just want to get this onto your hand as quick as possible, we ship all our pieces now via express (3-4 days). Enjoy free express shipping if you spend over AUD$400!
We accept orders from countries all across the world.
When we receive an order, we set about the personalised construction of each design - therefore delivery time can slightly vary. We will generally ship out within 10-15 business days of receiving an order. During this period you can keep up with the production of the piece by seeing here; The Production Process.
After production is completed delivery times within Australia will be 1-3 business days. Internationally, the average shipping time is 8 days.
Give the nature of jewellery production and the made-to-order process, in which unforeseeable issues can arise; for any special dates, including weddings, birthdays or anniversaries - to be safe, we would suggest to allow 4 weeks for Australian orders and 6 weeks for international delivery.
Please be advised that CHD is not responsible for taxes and/or duties, or any brokerage and/or delivery fees applied to international shipments. Also, we kindly request that you contact your local customs office to satisfy yourself about import regulations before placing your order, because CHD will not be liable for packages refused or held for delivery.